GPs and practices using the Network Locum software:
All Doctors and Practice staff in the community follow these guidelines to ensure a positive and enriching experience for other users.
Network Locum operates a 'three warnings' system to protect you and all users (GPs as well as practices) from behaviour that goes against the code of conduct, and where our feedback system cannot be used or is not appropriate.
In brief: where a warning/caution could be considered:
Warnings stay on the GP or practice internal profile (not visible publicly) for 6 months, after which they expire and are deleted. If 3 warnings are received within a 6 month period, the GP or practice profile will be deactivated for a period of 3 months. During this time they will not be able to use the Network Locum platform.
In more detail:
When a GP is booked into a session, both practices and GP receive booking confirmations and upcoming job reminders.
It is your responsibility to check the Network Locum platform for bookings. If you are not available for the session or you no longer need the session, you must withdraw the session on the website and both GP and practice will receive a cancellation email.
We do appreciate that occasionally things do come up last minute, and that sometimes you are unavailable to work, however please make every effort to withdraw the job as soon as you can, at least 3 business days' before the start date.
You must give a written reason when withdrawing the session and call the Practice to let them know directly that you will not be able to complete the session at the earliest convenience so the Practice can make alternate plans.
At Network Locum, our mission is to empower and support Practices and GPs. Therefore we will not tolerate abusive language or threatening behaviour towards each other and we take these actions very seriously. If you have received abusive language or threatening behaviour, please contact our support team on 0203 771 8411.